Weber Carbs Direct - Buyer beware!

[torg3]

First the good news, the carb I ordered got here quickly. BUT had some payment issues on their web site. tried to contact them and after "dozens" of attempts I finally got through. They were not eager to help in any way. I got the feeling "too freakin bad pal!" I hope not everyone from Long Island is so rude.

[jimk]

Bought parts from them in the past and never had a problem.

[Scott Sislane]

First the good news, the carb I ordered got here quickly. BUT had some payment issues on their web site. tried to contact them and after "dozens" of attempts I finally got through. They were not eager to help in any way. I got the feeling "too freakin bad pal!" I hope not everyone from Long Island is so rude.

Just went through the EXACT SAME THING. They are HORRIBLE. They lost a money order for $680, delivery confirmed. Would not answer the phone, forget about email. They could care less about anything.

I ended-up buying from Pierce Manifolds instead, they are awesome, as most people already know.

And then there's the situation where webercarbsdirect pays for the rights of the name "WEBER" and produce the product who knows where... which is why they're pricing is lower - from what I have read and was told.

I would also suggest avoiding them at all costs.

Scott

[02Les]

Bought parts from them in the past and never had a problem.

I've also bought parts from them over the past few years; never had a problem. Always received what I ordered and pretty quick too.

[0to100to0]

I ordered a set of dcoes from them and didn't have any problems with payment or delivery, but i gathered that if i did it would have become a complete hassle. i called to ask a couple of questions, and i kind of knew what to expect, so i saw their unhelpful and short responses as a quaint visit to NY. their prices are so goddamned low that it was hard to resist. don't expect any after support or follow up.

and the thing about the carbs being licensed by weber NA, the dcoes are safe, those aren't licensed to be recreated by weber NA, they are genuine made in spain. you would just have to watch out for the others.

matt

[TobyB]

genuine made in spain.

...which, a number of years back, was not good. Heard they've improved

since the ones I have were 'maid'...

t

[0to100to0]

I'm assuming u meant "made" an there aren't really many choices, there is Spain, US, or Asian knockoffs, or an old Italian one... but they haven't made them there forever

[codigoRojo]

I had a really bad taste in my mouth after buying a 32/36 dgv (manual choke) from them a few months back. Got the carb quickly enough, but it was not as pictured. They have since updated the pic. The "new" dgv is actually a dgev with a hole punched through the electric choke cover and a shaft with a too-short lever poking out. Choke is basically non-functional now. The throttle lever is one of those multi-hole universal things which I had to swap out with my old lever. And with the new design you cannot use a screwdriver to adjust the idle speed screw. Called (tried like 10 times over two days) and finally talked to a guy so rude that I had to hang up (after politely saying goodbye). They don't answer the phone, respond to voice mail or answer email. -Rojo

[TobyB]

yeah... Maid in Spain... bad joke, bad band...

If I had a (much) better camera, I'd post pix- you can SEE how far off they are.

t