Should I call BavAuto on this?

[photog02]

I am refreshing the cooling system on my 2002 and wound up (against my better judgment and past experience) ordering from Bavarian Autosport. This is the lower radiator hose they sent me:

Even though it already had a BMW PN sticker on the hose they could have covered with their own sticker, they hit it with a plastic fastener gun to attach this tag and sticker. I know the puncture site slides over a metal neck and should be fine, but it is still frustrating to pay for something that was treated this way. Maybe I am just being too fussy, but this ticked me off.

[SteveK535]

Return it! I hope Trojan doesn't do that! That's pitiful. I have had great luck with them over the years, but every once in a while....I bought a shifter boot from them last year that was split for the first half an inch from the top. They paid for return shipping and gave me a timely refund and replacement.

[Scott Sislane]

They're super easy to deal with, just shoot them an email. I've never seen that done before.

Scott

[bourkeco]

I agree that is Super lame!

[PeterCS]

just ask them to replace it.

They are the best supplier ever. No one is perfect.

I wish I could find a similar supplier for Audi.

PeterCS

[Indy02]

I have seen this many times at various parts suppliers.

Never understood why they breach the integrity of the hoses.

Certainly a stick on label would be much quicker and easier.

[bourkeco]

The funny part of all this is there is a stick on label on the ofender!...LOL

[eastsidebimmer]

Ive seen this as a common practice on cheap auto parts hoses that I've purchased for my old fords and hondas. After a second look, I doubt they poked the hose personally, this doesn't look like a factory BMW supplied part--I think that was added by the manufacturer or wholesaler for rack hanging.

I guess the bigger question is; did you pay the "Genuine BMW" part price and get an "OEM equivalent" from worldpac of unknown origin or quality?

[Napes]

One of the hoses I installed today, that I got from Blunt, he had dropped shipped from a Calif. company and it had the identical plastic fastener gun attached tag and sticker. That may be the company where BavAuto got your hose.

Bob Napier

[oldguy]

One of the hoses I installed today, that I got from Blunt, he had dropped shipped from a Calif. company and it had the identical plastic fastener gun attached tag and sticker. That may be the company where BavAuto got your hose.

Bob Napier

Amen. I think you'll find they do that now for packaging. That hole isn't near water so might as well use it. Would you really make bavauto spend $30 in return and send out freight. employee time etc just to send you out another $10 hose??

you don't think that's kinda mean?

[Guest Anonymous]

All suppliers are going this route. As long as the clamp is above or covers the small hole it will be OK.

[Guest Anonymous]

Considering the turn around time it would take to get the new part, i would just trim a 1/4 inch and call it good...if it bothered me that much. Punching the hole for the tag, a bummer for sure. Show stopper? Nah.

[Psymon]

Mine came the same way and I ordered from Pelican.

[slash02]

Return it. They have good customer service. I used to order from Bavauto back in the day, but being in Canada the UPS fees are killer.

In the future if you want to order real BMW parts at a good price with service that second to none...

I'd suggest talking to the kind folks at blunt tech.

http://blunttechclassic.com/

NO affiliation other than I've been buying all my 02 parts i've needed for years, and my father's M5 and E36 stuff. Never a problem.

Usually I just go to www.realoem.com find the part numbers I need and send them an email.

[BLUNT]

Thats an aftermarket hose BMW doesnt do that. I sell both